Emergency Room vs. Urgent Care

ER/ED & Urgent Care Facts

Don’t waste time and money at the emergency room if you need immediate care for strains, pains, the flu, sinus infections and other non-life-threatening conditions. If you’re experiencing a life-threatening condition or intense pain, the ER is the place to go.

    • According to a study, 71% of ER visits were non-life threatening, and could be handled at a more appropriate setting like an urgent care facility (CDC, National Hospital Ambulatory Medical Care Survey’s Emergency Department summary)


    • 80% of urgent care visits average 60 minutes or less (UCAOA)


    • Average ER visit times have increased in each of the past several years, rising to over 4 hours in 2009 (Urgent Care Association of America [UCAOA])


    • Average wait time for a Primary Care Physician appointment is more than 20 days (2009 Merritt Hawkins Study)


    • ER visits were up 30% in the last 10 years (CDC, National Hospital Ambulatory Medical Care Survey’s Emergency Department summary)


    • 90% or more of all encounters at urgent care centers are episodic and acute, including minor lacerations, fractures, bumps, sore throats, ear infections and other “just don’t feel good” conditions




“The ability of an urgent care center to provide immediate care for acute, non-life threatening illness and injury is a critical component of any community’s health system. Cooperation between patients, primary physicians, emergency departments and urgent care providers can create a network of care options that puts the patient in the right hands at the right time for the right level of care.”- UCAOA, White Paper: The Case for Urgent Care


How Urgent Care Works

When you or someone you care for needs medical attention that just can’t wait, or you’re simply not feeling well, that’s when you need urgent care. That’s when you need WellStreet.


What to Bring

In order to begin getting you well on your way, here are a few things you’ll need to bring to your visit.

  • A valid form of identification
  • Insurance card (most insurance accepted, but not required)
  • Method of payment
  • Completed patient forms


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