How Urgent Care Works: FAQs | Piedmont Urgent Care

What to Expect

Our experienced medical teams can treat non-life threatening injuries and illnesses, as well as perform basic healthcare services for all ages. Each WellStreet Urgent Care location is equipped with the most advanced medical technology available in urgent care practice today. This allows us to provide EKGs, digital x-rays, lab work, and minor surgical procedures on site, on demand.

Every WellStreet Urgent Care team is led by a caring, licensed provider. Our group of medical professionals also includes trained x-ray technicians and friendly support staff that will take care of you like you’re part of the family. Our goal with every patient visit is to provide the highest standard of clinical care and a superb overall patient experience in under an hour.

We understand that most medical events aren’t planned. Our neighborhood locations offer convenient, walk-in service every day of the year with extended hours to fit your busy schedule. So, no matter where you’re headed – work, school, the playground, or just around town – WellStreet is there to get you well on your way.

What to Bring

“Help me, help you!” Here are a few things you’ll need to bring to your visit.

A valid form of identification
Insurance card (most insurance accepted, but not required)
Method of payment
Completed patient forms

Frequently Asked Questions (FAQs)

A: You’re busy and you get sick, now what? WellStreet is designed to treat non-life threatening medical events, 7 days-a-week with extended hours, without the need for an appointment. We get you in, out and well on your way - fast.

A: Bumps. Bruises. Coughs. Colds. You name it, we treat it. WellStreet treats a full spectrum of non-life threatening illnesses and injuries, as well as basic healthcare services. Our experienced providers see patients of all ages with minor to moderate medical needs. Just drop in, there’s no appointment needed! Complete Services List

A: If you are experiencing a life-threatening injury or illness, please call 911 immediately or head straight to the emergency room. For other medical events including stitches and broken bones, WellStreet provides shorter wait times, lower costs, and more personalized care. We also have full digital x-ray capabilities. When to go to the ER?

A: Your care is our highest priority. At each WellStreet location, our friendly administrative staff will greet you upon arrival and our caring providers will treat your aches and pains. WellStreet utilizes an industry-leading clinical quality program and offers state-of-the art medical technology to provide an exceptional patient care experience.More About Us

A: WellStreet accepts most private insurances, Medicare, Medicare Advantage, Georgia Medicaid, WellCare, PeachState and Amerigroup. For additional insurance questions or to make sure WellStreet is covered by your plan, please contact us.

A: There is a range of costs for the office visit depending on the complexity of the medical problem and your insurance coverage. If you have insurance, all payments including your co-pay, deductible, or coinsurance are due at the time of service.

Urgent Care Facts

90% or more of all encounters at urgent care centers are episodic and acute, including minor lacerations, fractures, bumps, sore throats, ear infections and other “just don’t feel good” conditions

According to a study, 71% of ER visits were non-life threatening, and could be handled at a more appropriate setting like an urgent care facility (CDC, National Hospital Ambulatory Medical Care Survey’s Emergency Department summary)

ER visits were up 30% in the last 10 years (CDC, National Hospital Ambulatory Medical Care Survey’s Emergency Department summary)

Average ER visit times have increased in each of the past several years, rising to over 4 hours in 2009 (Urgent Care Association of America [UCAOA])

Average wait time for a Primary Care Physician appointment is more than 20 days (2009 Merritt Hawkins Study)

80% of urgent care visits average 60 minutes or less (UCAOA)

“The ability of an urgent care center to provide immediate care for acute, non-life threatening illness and injury is a critical component of any community’s health system. Cooperation between patients, primary physicians, emergency departments and urgent care providers can create a network of care options that puts the patient in the right hands at the right time for the right level of care.”- UCAOA, White Paper: The Case for Urgent Care

How Urgent Care Works

What you need to know about urgent care.

Step One

Step Two

Step Three

What to Expect

What to Bring

Frequently Asked Questions (FAQs)

Urgent Care Facts