We Offer Telemedicine Through Virtual Visits!
Piedmont Urgent Care Virtual Visits raises the level of health care convenience to keep our community and clinical team members safe during the Coronavirus pandemic. Virtual Visits put you in touch with our Piedmont providers 7 days a week, to assess, diagnose and treat most of your urgent care needs. All you need is a computer, tablet or mobile phone.
When should I schedule a virtual visit?
Symptoms Suitable for a Virtual Visit
If you have a fever, cough, cold or sore throat, or concerns about coronavirus, start a virtual visit now with our Piedmont Providers!
Other symptoms include:
- Influenza (Flu)
- Minor burns
- Upper respiratory illness
Our facilities are open for all other Urgent Care visits. Please see the locations and hours of operation.
Quickly and conveniently leverage the experience and expertise of our qualified medical staff using the power of telemedicine.
How Do Piedmont Urgent Care Virtual Visits Work:
Schedule an Appointment
Select the Virtual Visit button located at the top of our webpage or click here: Schedule a Virtual Appointment.
Confirm Your Info
We will send you a text to confirm your visit and a staff member will call you to verify your information. A follow-up text will be sent with a link to join the call. Please do not select the link until a staff member contacts you via phone with instructions for the Virtual Visit.
Begin Your Visit
Once a staff member contacts you for your schedule virtual visit please be prepared with any questions or concerns for the provider. Hang tight we will take care of the rest!
Frequently Asked Questions
Virtual visits do not necessarily need to lead to a diagnosis, and can be used to triage patients who have questions about the appropriate next steps after presenting symptoms.
As long as patients and providers have high quality video and audio, a visit conducted virtually is a great way to triage symptoms and provide education, share knowledge, and highlight care tips to concerned patients who may not be able to leave home.
This may vary by patient but virtual visits last about 10 minutes.
No, just as an in-person encounter is not recorded.
You can access your virtual visits using your computer, tablet and any smartphone (iPhone and Android devices).
Virtual Visits are covered by most insurance companies in the same way as in-person visit. If you have questions specific to co-pays, please check with your insurance for co-pay guidelines.
No insurance? No problem! We offer a competitive self-pay rate of $75 for those patients without insurance.
Yes! We take security seriously at Piedmont Urgent Care, which is why we have partnered with one of the leading U.S. Telemedicine providers: Solv. Our virtual technology platform is encrypted for web and mobile to ensure complete privacy and security and is safe even if you use an open public hotspot.