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Virtual Visit

Available to all Ohio Residents

How Do Virtual Visits Work?

Schedule
1. Schedule a Virtual Visit
Click the virtual visit button.

Schedule
2. Confirm Your Info
Answer all questions. This will include taking pictures of your ID and insurance cards.

Schedule
3. Begin Your Visit
A staff member will contact you. Be prepared with any questions or concerns for the providers.

*Due to updated regulations from the DEA, effective March 2023, we can no longer refill narcotic or ADHD medication in a virtual visit.

Schedule
Ready to see a University Hospitals Urgent Care provider online?

Schedule a Virtual Visit

When Should I Schedule A Virtual Visit?

If you have a fever, cough, cold or sore throat, or concerns about coronavirus, start a Virtual Visit now with our University Hospitals Providers!

Other symptoms include:

• Allergies
• Influenza (Flu)
• Minor burns
• Rashes
• Upper respiratory illness
• Minor cuts and scrapes
• Conjunctivitis (pink eye)
• Yeast infections
• Sinus infections
• Urinary tract infection

Need a
COVID test?

Here’s how a Virtual Visit can help with COVID Testing.

Step 1
Schedule a Virtual Visit to be assessed by one of our providers.
Schedule a Virtual Visit
Step 2
Once complete, visit your Nearest Location for quick COVID testing.
Find Nearest Location

Frequently Asked Questions

Virtual visits do not necessarily need to lead to a diagnosis, and can be used to triage patients who have questions about the appropriate next steps after presenting symptoms.

As long as patients and providers have high quality video and audio, a visit conducted virtually is a great way to triage symptoms and provide education, share knowledge, and highlight care tips to concerned patients who may not be able to leave home.