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Virtual Visit

Available to all Ohio Residents

How Do Virtual Visits Work?

1. Schedule a Virtual Visit
Click the virtual visit button.

2. Confirm Your Info
Answer all questions. This will include taking pictures of your ID and insurance cards.

3. Begin Your Visit
A staff member will contact you. Be prepared with any questions or concerns for the providers.

*Due to updated regulations from the DEA, effective March 2023, we can no longer refill narcotic or ADHD medication in a virtual visit.

Ready to see a University Hospitals Urgent Care provider online?

Schedule a Virtual Visit

When Should I Schedule A Virtual Visit?

If you have a fever, cough, cold or sore throat, or concerns about coronavirus, start a Virtual Visit now with our University Hospitals Providers!

Other symptoms include:

• Allergies
• Influenza (Flu)
• Minor burns
• Rashes
• Upper respiratory illness
• Minor cuts and scrapes
• Conjunctivitis (pink eye)
• Yeast infections
• Sinus infections
• Urinary tract infection

Need a
COVID test?

Here’s how a Virtual Visit can help with COVID Testing.

Step 1
Schedule a Virtual Visit to be assessed by one of our providers.
Schedule a Virtual Visit
Step 2
Once complete, visit your Nearest Location for quick COVID testing.
Find Nearest Location

Frequently Asked Questions

Virtual visits do not necessarily need to lead to a diagnosis, and can be used to triage patients who have questions about the appropriate next steps after presenting symptoms.

As long as patients and providers have high quality video and audio, a visit conducted virtually is a great way to triage symptoms and provide education, share knowledge, and highlight care tips to concerned patients who may not be able to leave home.